Beko's Exorbitant Repair Quote for a Minor Glass Breakage on the Fridge
My black glass Beko fridge took a hit, and the glass in the bottom freezer compartment shattered into pieces. I accidentally slid a plastic water bottle from the top, and it smacked right into the lid below. I can't believe such a minor bump completely wrecked the glass. I called the service, and they said the entire bottom lid needs replacing, demanding a whopping ₺14,000 for it. I just don't get why they can't just swap out the glass. Even if the whole lid needs changing, 14 grand is insane! It's like a joke. As a user, I'm not getting any support whatsoever.
Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
