My black glass Beko fridge took a hit, and the glass in the bottom freezer compartment shattered into pieces. I accidentally slid a plastic water bottle from the top, and it smacked right into the lid below. I can't believe such a minor bump completely wrecked the glass. I called the service, and they said the entire bottom lid needs replacing, demanding a whopping ₺14,000 for it. I just don't get why they can't just swap out the glass. Even if the whole lid needs changing, 14 grand is insane! It's like a joke. As a user, I'm not getting any support whatsoever.
The Beko refrigerator I bought six years ago when I got married has had the compressor fail twice in that time. Most recently, in September 2023, the authorized Beko service in Beşiktaş, Istanbul replaced the compressor and charged us ₺5,000 at the time. Now, less than two years later, the replaced ...
Last year, I purchased a Beko freezer, and just recently, I've noticed that the upper section is freezing while the lower part is thawing out. I reached out for assistance, and they discovered that the grill in the rear had rusted, resulting in damage to the hose and leading to a gas leak. This issu...
I bought a Beko refrigerator 12 days ago, and within the first 24 hours, the freezer completely iced over, even though it’s a no-frost model. I contacted technical service immediately, but since it was a holiday, they weren’t available. After the holiday, a technician came, took photos of the excess...
I bought a 720-liter refrigerator from Arçelik for ₺4,500 four years ago, but it just stopped working. The topmost section of the refrigerator stopped cooling, causing all of my products to deteriorate. I phoned for service 25 days ago, and they changed a part. However, the problem persisted, and my...
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