The Beko washing machine my family recently purchased has been nothing short of a nightmare. Since the repairman seems to have touched every part of the machine, we may as well be old friends by now. The annoying noise persists in spite of extensive efforts to eliminate it. Due to the ongoing stress, this issue has caused, we are now considering consulting a psychologist. In addition to maintaining its annoying noise output, the machine has also begun heating the water to an excessive temperature, accompanied by the seepage of a black residue. It's frustrating enough that this Beko machine only lasted three years, but it's even more so given that our previous machine ran smoothly for six years. I've been told to send a video whenever I call customer service, and if the issue persists, I should call in technical support. It's discouraging to feel like no one takes us seriously and we're constantly being mocked. The product is still covered by the manufacturer's warranty, but we're too discouraged to even try to get in touch with them. Due to the extreme discomfort, I immediately request a refund for the machine.
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
Three years ago, I purchased a Beko washing machine from a reputable dealer. Since then, I have had nothing but problems with the machine. Here is a timeline of the issues I have experienced: Year 1: The pump motor broke down and the drum had to be replaced. Year 2: The machine started burning on ...
My Beko washing machine is quite noisy and shakes a lot when it transitions from the long program to the spin cycle. Even after five visits from the service team, the problem still hasn't been fixed. They insist on using the short program every time they visit, stating that there are no problems. Un...
I recently bought a brand new Beko washing machine that is only a month old, but it makes a lot of noise when it is in use. I had to call for service three times, and each time they said the machine was okay. I even recorded a video that clearly shows the machine is faulty, but the authorized Beko s...
I bought a washing machine from Beko in May 2024. Ever since we purchased the machine, it has been making a loud noise during the spin cycle. We have contacted technical service about this issue four times. We requested a replacement for the device, but the regional engineer rejected our request, st...
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