I purchased a Beko TV. The technician from the technical service who came to hang the TV on the wall using a mounting bracket and perform the installation inadvertently caused issues with both the TV mounting bracket and the TV itself by striking the bracket with a hammer. Despite repeatedly reporting this incident, the technical service has shown no concern or taken any action. Therefore, I would like to create a formal complaint record here and inform you that if the TV is not replaced or refunded, I will initiate legal proceedings. They damaged my belonging and obviously avoid facing the consequences. Imagine it was me breaking a TV in their store. How would they react?? Not this silently I believe.
A technical fault occurred with the Beko dryer I purchased. During operation, the machine stops on its own and doesn’t work. The technician who came to inspect it claimed to have reset the machine, but the issue persisted. They took the device and, three to four days later, called to inform me that ...
Hello, last year I bought a Beko 75 inch TV to support it as a local and national brand. When the TV was delivered and installed there was a small hair-like stain on the screen, barely noticeable, the team who did the installation said it was dust, let it get dirty, get dusty, you can create a recor...
I purchased a Beko TV, and since the day I bought it, it has taken over 1 minute and 47 seconds to turn on. Switching channels takes 20-30 seconds, and accessing internet platforms like YouTube and Netflix is extremely slow. The volume control is erratic, either not responding or doing the opposite ...
I sent my TV to Dikmen Beko service for repairs on August 17, 2023. It was still under warranty. The Beko service took 37 days to fix the TV and didn't give any explanation. They took longer than the allowed 20 business days to complete the repairs. Even though I told them they needed to replace my ...
I'm very upset and angry about the service I've gotten from Beko, a company I trusted when I bought both a TV and an oven from them. I bought a Beko TV in 2022 and have been waiting for it to arrive for more than three months. Despite numerous attempts to call their customer service, dealership, and...
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