I purchased a Beko refrigerator in 2019 with a warranty until 2026. Last year, it had cooling issues due to the rear motor guard, which the service said needed removal to prevent overheating. After temporary use, this year the freezer section again had freezing issues, failing to freeze meat within 48 hours. The service blamed overloading, restricting the freezer to just 8 kilograms despite its 100-liter capacity. They emptied the freezer, labeling it as user error, without providing a solution. Despite responsive customer service, the local service in Bandırma has yet to resolve the issue. If not fixed soon, I'll have to escalate this to consumer arbitration, regretting my choice of Beko for its supposed reliability.
I bought a Beko refrigerator on December 3, 2021, expecting a reliable appliance from a reputable brand. However, just three days after the warranty expired on December 6, 2024, the refrigerator suddenly stopped working. When I called for service, the technician informed me that the pipes in the upp...
I bought a Beko refrigerator in 2018. However, on 18/08/2023, the upper part suddenly stopped cooling. The technician who arrived on 21/08/2023 informed us that there was nothing they could do and suggested purchasing a new one. This was surprising since the refrigerator is under a 10-year body warr...
In 2023, I purchased a Beko refrigerator for my summer home, using it for only three months before properly unplugging it for the off-season. When I returned in summer 2024, the fridge wouldn't cool despite all lights working and making the usual sounds. I contacted customer service on July 7, 2024...
I purchased a Beko 670530 EB refrigerator from an authorized Beko dealer in 2020. For about a month now, I have been experiencing a water leakage issue in the freezer section. After the problem began, I contacted the authorized service center. During the first visit, the technician said that the he...
Last year, I purchased a Beko freezer, and just recently, I've noticed that the upper section is freezing while the lower part is thawing out. I reached out for assistance, and they discovered that the grill in the rear had rusted, resulting in damage to the hose and leading to a gas leak. This issu...
Comments