I’ve been a Bein Sports user for about 10–12 years, but I’m honestly tired of the experience now. The channels I was watching on my current TV suddenly disappeared. Despite trying the setup process 2–3 times and calling customer service, my issue still hasn’t been resolved. Not only was there no solution, but I was also told that a technician needed to be sent and that this service would come with a fee. Why should I pay for a problem that clearly originates from Bein Sports and not from me? Why is the user being charged for something they didn’t cause? I demand that my issue be resolved immediately. I hope the necessary steps are taken and that you assist me in deciding whether or not to renew my expired subscription.
My name is Yusuf Kaya, and I started a BeIN Sports subscription about three months ago. I paid for it in advance with my credit card. But my device stopped working a few days ago. The channel list wouldn't show up, and I couldn't watch any BeIN Sports channels. When I called customer service for tec...
I am a Bein Sports digital platform subscriber and I am having serious problems with the service. During almost every match broadcast, the stream constantly freezes, I have login issues from time to time, and I often cannot see the matches I want to watch. The freezing problem is continuous during t...
I bought the Football Star Plan from Bein Sports, and they told me that their technicians would call me within 3–7 business days to set up the TV. This was a very important question I asked when I bought the package. But it's been three weeks, and no one has called or come. Even worse is the fact th...
I contacted Bein to cancel my subscription due to technical issues. During the call, the representative offered me a new package. I clearly stated that I would only accept the new membership if my device's issues were resolved and it was fully operational. The representative assured me that a servic...
Just 25 days ago, I was excited to sign up for the Bein Sports sports package at a discount. But in the past 25 days, I've had not one but two appointments set up for installation, and no one has shown up, called, or followed up. To add insult to injury, I've tried to contact Bein Sports customer se...
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