I wanted to purchase a Premium membership through the BeeSpeaker app via the App Store. Although the app clearly stated that the monthly fee would be $2, an initial charge of $62 was made to my credit card. After noticing this unexpected charge, I immediately filed a dispute through my bank (Garanti Bank), and my bank resolved the issue; however, I received no support or response from the app.
Later, since the app could not charge my other card, it attempted to bill a different card through the App Store. This time, three separate charges were made: $2, $37, and $62. All of these transactions occurred on October 12, 2025, at 10:11 PM and 10:12 PM. If I had not checked my account activity, I would not have even been aware of these unauthorized charges.
The app has no accessible customer service or point of contact, and none of my emails have been answered. While only a $2 monthly fee was disclosed, there was no contract, approval screen, or clear notification indicating that such high charges would be made.
My dispute process through the bank is still ongoing. If the necessary refunds are not issued, I will pursue legal action. I also request that this app be investigated to prevent others from experiencing similar issues.
I purchased an annual membership for the BeeSpeaker Pro app at a 40% discount. However, two days later, another annual membership fee of $62 was charged to the same account without my approval, this time at the full price (payment date: August 13). My subscription and payments were made through the ...
I signed up for the BeeSpeaker app for free using my email address e***********@gmail.com. However, on November 24, a charge of $78 was made to my card through a transaction that I neither approved nor was aware of during my membership. Being charged without my knowledge for an app I believed was fr...
On January 30, 2026, I purchased a discounted Pro membership for $47 through Google Play for the BeeSpeaker app. However, on January 31, 2026, an additional $78 was charged to my card, and it appears in my Google Play account as if I purchased two separate subscriptions. One subscription is listed t...
In the BeeSpeaker Learn English app, which is designed for learning and speaking English, there was supposed to be a 2-week free trial period. However, on April 17, 2025, $35 and $7 were charged from my account. In addition, another $7 was charged from a different account of mine on May 25, 2025, at...
I made a purchase of $62 through the BeeSpeaker Pro app. Yesterday, I submitted a refund request through the “My Account > Purchases” section of the app. I made the payment via the App Store using my credit card. However, I have not yet received any response to my refund request, and I cannot see an...
Comments