BDG Withdrawal Problem

For about one month I have been experiencing a withdrawal issue on BDG Game platform. My withdrawal requests are repeatedly rejected, as can also be seen in the withdrawal history screen in the application. Despite these rejections, I have not received any explanation or support from the platform’s customer service. My balance is blocked in practice and I cannot use or withdraw my own money. I request that my account and rejected withdrawal transactions be urgently examined, that my withdrawal be processed without further delay, and that a clear written explanation be provided regarding the reason for the previous rejections.