BDG Win App Rejects ₹1 Lakh Withdrawal With No Explanation

I deposited ₹2,500 into the BDG Win Live Game platform about 10 days ago and have been playing regularly ever since. During this time, I managed to win a total of ₹1,00,000 according to the balance shown in my account on the app. Today, around 11:00 p.m., I submitted my first withdrawal request to have my winnings transferred to my bank account. However, my withdrawal request was rejected by the app with no clear reason, and the money hasn't been paid to my bank account. I haven't received any explanation, and I haven't been able to find a proper solution through the platform. I'm requesting that my winnings of ₹1,00,000, which are clearly visible in my game account, be paid to my bank account without any further delay, and that this unjust withdrawal rejection be corrected as soon as possible.