I am writing regarding an unresolved deposit issue between PhonePe and the BDG Win platform. I deposited a total amount of approximately 28,000 INR into my BDG Win wallet using PhonePe UPI from two different bank accounts, SBI and ICICI. One of these deposits, made from my SBI account on November 3, 2025, has still not been credited to my BDG Win wallet.
I am using both BDG Win and PhonePe from Visakhapatnam, India. PhonePe has confirmed that the UPI transactions were successful and that the funds were debited from my bank accounts. However, despite this confirmation, my BDG Win wallet balance has not been updated. My BDG Win UID is 9981765.
I contacted BDG Win customer support regarding this issue, and I was informed that the matter was being reviewed and that I should wait. It has now been nearly two months, yet there has been no refund, no credit to my BDG Win wallet, and no clear resolution or detailed explanation provided.
I am requesting that the missing total amount of 28,000 INR be immediately credited to my BDG Win wallet linked to UID 9981765, without any further delay. I also request a clear written explanation as to why this issue has remained unresolved for such a long period despite my previous complaints.
I made a deposit of 14,500 rupees on 31/12/2025 via PhonePe UPI to my BDG WIN account for the colour prediction section. The amount was successfully debited from my bank account and I have the transaction ID, UTR number and the receiver UPI ID as proof, but the money has still not been credited to m...
I made a deposit of 300 rupees to my BDG Win account via UPI on 19 December 2025, but the amount has still not been credited to my BDG Win balance even though it has been debited from my account. The UPI transaction reference for this payment is 212017388384. After noticing that the deposit did not ...
I made a deposit of ₹500 from my PhonePe account to the BDG Win platform, but the amount has not yet been credited to my account. I used the account/login ID “rajesh.m***@ptaxis” for this transaction. I also have transaction reference numbers, including “14046555,” “RC2026011922491254946495a,” and “...
Dear BDG Support Team, I am facing an issue with my recent game deposit. I made a payment of ₹2000 through PhonePe on 23rd July 2025 at 7:43 PM using the QR code provided via Magic Pay. The payment was successful, but the amount has not been credited to my game wallet yet. Here are all the necess...
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