BDG Game Account Locked With Error 116 and Unable to Log In

I have a problem with my BDG Game account linked to the mobile number 93328644**. On 17 October 2026 my account was suddenly locked, and since then I receive the message “Error: 116 User has been locked” every time I try to log in. Because of this I cannot access my account, use my balance or continue my in‑game progress. My BDG Game user ID is 23981845. I contacted customer support and, although they indicated on their side that some actions were successful, my access problem is still not resolved and my account remains locked. I request that my BDG Game account linked to the number 93328644** and user ID 23981845 be urgently unlocked and that I be compensated for the losses and interruptions I have suffered during the time my account has been locked.