Please Unlock My Account

I am writing regarding my BDG Game account, which has suddenly been locked and is now unusable. When I try to log in, I see an error message on the screen saying “Error: 116 User has been locked”. This situation started on 13 October 2026 at around 3:30 p.m., and since then I have not been able to access my account at all. There is a balance of approximately 83,000 in my account, and because my user account is locked I cannot reach or use this balance. I have not yet been able to contact BDG Game customer support, and I do not know the reason why my account has been locked. I request that my BDG Game account be urgently unlocked and that my current balance of about 83,000 be fully returned to me. I kindly ask you to review my account, inform me clearly about the reason for the lock, and ensure that I do not suffer any financial loss.