Tango Suspended My Account Without Explaining Why

I have been using my Tango account on the web with the email address ntsoakitha***[email protected]. This morning at around 10:00 my account was suddenly suspended and since then I have not been able to log in. When I try to access my account, I only see an “Account Suspended” message on the screen and no clear explanation of the reason. I want to learn in detail why my account was suspended and on what basis this decision was taken. If there has been a mistake or misunderstanding, I request that my account be reviewed and for you to provide me with a clear explanation. If there is any balance, purchase or subscription on this suspended account, I also request a refund of the relevant amounts, or clear information on how and when a refund will be processed.