I have a serious issue with my BC Game account regarding automatic debits and a mismatch in rollover and balance, and I have not received any response from support so far. For the last 2 days, many transactions have been debited from my BC Game account without my clear permission or in a way that does not match what is shown in my rollover and winnings in another currency. According to my transaction history, money has been debited many times, and the total wrong deduction is approximately 1000 Rs. The rollover/other currency values shown on the site do not match what is actually taken from my account, and my balance is not correct. I have tried to reach BC Game support about this problem, but I am not getting any response, which is very upsetting. I expect BC Game to urgently check my transaction history, explain clearly why these amounts were debited, correct my balance and rollover, and refund all wrongly debited money, which is around 1000 Rs. I kindly request that this issue be investigated in detail and resolved as soon as possible so that my money and account balance are fully corrected.
I am writing regarding a deposit issue I am experiencing with BC Games. Yesterday, I made a deposit to my BC Games account via bank transfer. The money has already been deducted from my bank account and appears there as successfully transferred, but it has not been credited to my BC Games balance. E...
I have been experiencing a serious issue with BC Game regarding a withdrawal to my bank account that has been marked as an “audit failure” and remains unresolved for approximately one year. My BC Game user ID is 32492332. I am playing from India, and I requested a withdrawal of 19,044 INR to my Indi...
I am experiencing a major issue with BC.Game regarding a failed withdrawal. I submitted a withdrawal request several days ago, but the funds have still not reached my account. Despite multiple attempts, the transaction continues to show as unsuccessful, and I haven’t received any assistance from cus...
I am a user from India on BC.Game, and my game ID is 62679473. My KYC verification has been stuck in “Pending Review” status for a long time, even though I submitted all the required documents earlier. Because my KYC has not been approved and due to other unresolved issues on the platform, I have be...
I am writing to report a serious issue with a withdrawal from my BC.Game account is still not reflected in my bank account, even though it is marked as successful on your side. On 13 December, I requested a withdrawal of INR 22,004 from my BC.Game account (ID: 99697320) to my Kotak Mahindra Bank acc...