Bauhaus Inflatable Mattress Refund Delayed Despite Return

On August 4, 2025, I purchased a rattan garden furniture set from the Bauhaus website under order number 8891137328. However, the wrong product was delivered to me; the size and shape of the item I received did not match my order at all. I reported the issue to the call center with photos, and altho...

I purchased a clothes drying rack from Bauhaus on November 27, 2024. Due to travel abroad, I didn’t get a chance to use it until January 2025. During its very first use, I realized the product was defective, so I brought it back to the store to request a return. The staff confirmed the defect and a...

I returned two separate orders (order numbers 8641774355 and 8640396018) to Bauhaus via Horoz Lojistik on July 11, 2025. Both items were picked up from my address at the same time. I clearly informed the courier that these returns had different return codes, but they processed both items under a sin...

I was sent a used and previously returned product by Bauhaus, from which I had purchased a balcony seating and dining set. The items were delivered to me defective and with visible faults. After noticing this, I immediately initiated a return request. However, I was told that I had to repack all pa...

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