On April 7, 2025, I ordered a white Baseus Magsafe Mini Wireless Powerbank 5000mAh 20W from Amazon using order number #403-8501235-3851534. I used the product for the first time on April 19, 2025, and immediately noticed a major problem: after charging my phone for a short period, the powerbank randomly stops charging on its own.
I’m using it with an iPhone 16, and I chose this product specifically because I believed it would be reliable and fully compatible. But instead, I’m left with a charger that can’t even maintain a stable power output. This defeats the whole purpose of having a portable charger in the first place.
I’m extremely disappointed. A product that can’t consistently do what it promises—charge a phone—is unacceptable. I’m requesting that either a fully functional replacement be sent to me or a complete refund issued without delay.
I purchased a Baseus Magsafe Powerbank on February 26, 2024, and despite barely using it, the device is already malfunctioning before the one-year mark. I bought this product trusting the Baseus brand, but it's disappointing that it has deteriorated so quickly. I need assistance in resolving this is...
In May 2024, I purchased a 20000mAh Varta power bank. Last month, the indicator lights on the device stopped functioning properly—only one light remains on. Despite charging it for several days to ensure it is fully charged, the power bank no longer charges my phone at all. The product is supposed ...
I recently purchased a Baseus brand powerbank, but I’m having a really hard time figuring out how to charge it properly—or even if it’s charging at all. The device doesn’t clearly indicate whether it’s actually being charged. There’s no detailed instruction, no clear light signal, and absolutely no ...
My Baseus 20,000 mAh power bank started overheating yesterday and it no longer charges. This issue appeared suddenly. I purchased the product in July 2022 from the Sivas Teknosa store, and its warranty period has now expired. However, I recently learned that this model has a known chronic defect and...
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