On September 20, 2024, I purchased a pair of Baseus in-ear Bluetooth earbuds on sale from Media Markt Vega Outlet. When I got home, I realized that the sound quality was terrible. On Sunday, September 22, I went to the same store to request an exchange, but they refused because the package had been opened. I then called customer service, and they informed me that they couldn’t exchange the product but could send it for service. They also mentioned that if I had bought it online, I would have been able to exchange it. I’m frustrated that after paying ₺999, I had no opportunity to test the product in-store and now can’t exchange it due to poor sound quality. This isn't very pleasant, especially from a store we’ve trusted as a family for years. The inconsistency in exchange policies between online and in-store purchases raises concerns. I hope Media Markt addresses this issue positively, so we can confidently continue shopping there.
I purchased a pair of Baseus earbuds from the Mall of MediaMarkt in November 2024. For the first four months, they worked without any issues. But then they suddenly stopped functioning. I took them back to the store and was given a one-to-one replacement, which I appreciated at the time. Unfortunat...
On September 18, 2025, I bought a pair of Baseus AirNora headphones from the Media Markt store in Adana. Just two days after I purchased the product, the right side stopped working altogether. Even though the headphones were fully charged and the connection had no issue, I couldn’t get any sound fro...
I purchased the Sennheiser CX True Wireless In-Ear Bluetooth Headphones in Black from the Media Markt website on March 5, 2024, and received them on March 6th. Upon attempting to charge and use the product, I encountered difficulties connecting them. Initially, I managed to establish a connection, b...
I purchased the Ttec Airbeat GO earbuds from Media Markt on September 1, 2024, and they were defective from the start. After about 5 minutes of use, they would disconnect from the phone, even though they still appeared to be connected. The sound would switch back to the phone's speaker, one earbud w...
I purchased Baseus wireless earphones from Amazon.com.tr on September 7, 2022. I initiated a return process because I was not satisfied with the product's performance, but even after waiting for 4 months, they did not refund the product. I realized that it was not going to happen (meanwhile, the pri...
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