I purchased a pair of Baseus earbuds from the Mall of MediaMarkt in November 2024. For the first four months, they worked without any issues. But then they suddenly stopped functioning. I took them back to the store and was given a one-to-one replacement, which I appreciated at the time.
Unfortunately, the replacement unit only lasted about a week before the battery began draining extremely fast. I returned again, and they sent it to service. After roughly a week, I was given yet another new pair—but this one also has the same battery issue. The charge barely lasts, making the earbuds unusable for any extended listening.
I deeply regret this purchase. No matter how many replacements I’ve received, the product continues to underperform. I expected reliability and longevity from a brand like Baseus, but all I’ve gotten is frustration.
Baseus, I’m requesting a permanent solution, not another short-lived replacement. Either provide a properly functioning product or issue a full refund. I’m tired of wasting time returning defective units.
I bought a pair of Baseus earbuds, and the experience has been a complete disappointment. I used them for just 2 days without issue. On day 3, each earbud started acting like a separate device. On day 5, I took them back to where I purchased them, but they told me the repair system was closed and re...
On September 20, 2024, I purchased a pair of Baseus in-ear Bluetooth earbuds on sale from Media Markt Vega Outlet. When I got home, I realized that the sound quality was terrible. On Sunday, September 22, I went to the same store to request an exchange, but they refused because the package had been ...
I purchased a Baseus Bowie E3 wireless earphone set from Media Markt two months ago. While the left earbud works perfectly, the right earbud refuses to charge. Every time I place it in the case, the charge level remains at 10%, making it unusable. For a product to stop functioning within just two m...
I purchased the Ttec Airbeat GO earbuds from Media Markt on September 1, 2024, and they were defective from the start. After about 5 minutes of use, they would disconnect from the phone, even though they still appeared to be connected. The sound would switch back to the phone's speaker, one earbud w...
I'm very dissatisfied with the Huawei wireless earbuds I bought from MediaMarkt. Despite twice sending them to the service center, I have yet to receive a satisfactory solution. The main problem is that they refuse to connect to my phone. The response from the service center has been frustrating, cl...
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