On October 3, 2025, I transferred approximately $8,100 for investment purposes under the name Barclays. After the transaction, when I tried to withdraw my money, I was told that my funds had been frozen and that I would need to pay an additional security deposit in order to withdraw them. I was only able to communicate via WhatsApp, and I could not reach anyone through any official or verifiable channel.
In order to pay the requested security deposit, I sent an additional $1,810 USD on November 20, 2025. After making this payment, I was completely blocked on Microsoft Teams, phone calls, and all other communication channels, and I can no longer reach anyone. At this point, I have no access to either the $8,100 I initially sent or the $1,810 USD I paid as a security deposit. The transaction was handled using the reference/contact number 0539****210.
I am requesting that Barclays immediately and fully refund both the $8,100 sent for investment purposes and the $1,810 USD paid as a security deposit. I also demand a clear and written explanation, following a detailed investigation, explaining why my funds were frozen and why I was blocked across all communication channels after making the payment.
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