I’ve been trying to buy stones on Azar, but no matter what I do, the purchase won’t go through. I’ve tried using my bank card, a credit card, and even attempted payment through mobile billing, but none of them worked. Each time, I get an iTunes error, and the transaction fails.
I’ve made multiple attempts, thinking it might be a temporary glitch, but the problem continues. I’ve also made sure my cards are active and that I have sufficient balance. Everything works fine on other apps—the issue is clearly with Azar.
This is incredibly frustrating because I’m trying to use a service I’m willing to pay for, yet the app makes it impossible. I don’t understand why this is happening, and I haven’t received any explanation or support so far.
Azar, I need a clear answer and a fast solution. When will this be fixed? Please address this issue immediately so users can purchase stones without going through unnecessary trouble.
I made a payment through Apple for Azar and was charged, but the purchased stones were not added to my balance. Additionally, the product was listed as ₺649, but I was charged ₺1300 instead. This is completely unacceptable. On top of that, there’s no way to reach customer support, either through the...
I made purchases on the Azar app while logged in with my phone number, but now I can’t access my account or use any of the items I paid for. Every time I try to log in, it fails, and I get no response from customer support. I’ve reached out multiple times, but no one gets back to me. The app shows ...
On September 18, 2025, I purchased a 24 TL "precious stones" package inside the Azar app on my iPhone. However, since that date, I have been completely unable to use what I paid for. Each time I try to log into the app, I receive the error message: “Please check your network connection and try agai...
I purchased coins on Azar, but after the transaction, I received an error message and cannot use what I paid for. Despite the payment going through, my purchase was not credited to my account. There is no customer support to contact, and I have no way of getting help. I paid for this service, yet I...
For the past week, I have been unable to use the Azar app on my iPhone 6s. Each time I log in, I receive the error message: “Connect to the Internet.” The problem continues no matter what I try. I have already deleted and reinstalled the app, restarted my phone, and even switched between different W...
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