To withdraw a bonus from AvaTrade, you must meet specific trading volume requirements: executing a minimum of 20,000 units in your account's base currency for every $1 bonus within six months. Failure to meet this threshold results in the bonus being canceled and removed from your account.
If your bonus withdrawal was rejected, first verify whether you've satisfied these trading volume conditions. Ensure your account is fully verified with all necessary documentation submitted. If you've met all requirements and still face issues, contact AvaTrade's customer support for clarification.
They can provide insights into your account status and guide you on any additional steps needed. Reach them via email at [email protected] or by phone at +1-212-941-9609. For immediate assistance, AvaTrade also offers a live chat feature on their website.
Before reaching out, gather all relevant information, including your trading history and any correspondence related to the bonus. This preparation will facilitate a more efficient resolution.
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