Even though I canceled my Avast membership, I was charged ₺200 without my consent. Unfortunately, there is no support unit available for you to contact. Whenever I submit a request on the website, I'm always directed to call a number that is located in another country, which ends up resulting in additional charges on my phone bill. We require the establishment of a support unit in Turkey.
When I was overseas, Vodafone Turkey billed me 209 TL for my phone service, even though I didn't use it at all. I totally disagree with this accusation. Even though they had helped others in the same situation before, the customer service representative didn't help or support me at all. The phone bi...
On September 9, 2025, Avast Premium charged $10 to my credit card without my knowledge or consent. A similar charge occurred last month as well, but I didn’t pay much attention at the time. I received no invoice, email, or prior notice regarding these transactions. I also couldn’t reach Avast custo...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I have noticed that my Turkcell account is being charged 340₺ every month without my consent. I do not have any Turkcell services, including a phone line or internet, and I have not made any payment requests. However, Turkcell continues to deduct funds from my account. I demand an immediate cessatio...
I canceled all my Avast subscriptions, removed the software from all my devices, and explicitly stated I didn’t want renewal. Yet, they still charged my card. I’m requesting an immediate refund. What’s more frustrating is their customer support is based in the U.S. and is paid, making it nearly impo...
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