Even though I canceled my Avast membership, I was charged ₺200 without my consent. Unfortunately, there is no support unit available for you to contact. Whenever I submit a request on the website, I'm always directed to call a number that is located in another country, which ends up resulting in additional charges on my phone bill. We require the establishment of a support unit in Turkey.
When I was overseas, Vodafone Turkey billed me 209 TL for my phone service, even though I didn't use it at all. I totall...y disagree with this accusation. Even though they had helped others in the same situation before, the customer service representative didn't help or support me at all. The phone bi
On September 9, 2025, Avast Premium charged $10 to my credit card without my knowledge or consent. A similar charge occu...rred last month as well, but I didn’t pay much attention at the time. I received no invoice, email, or prior notice regarding these transactions. I also couldn’t reach Avast custo
I have noticed that my Turkcell account is being charged 340₺ every month without my consent. I do not have any Turkcell... services, including a phone line or internet, and I have not made any payment requests. However, Turkcell continues to deduct funds from my account. I demand an immediate cessatio
I canceled all my Avast subscriptions, removed the software from all my devices, and explicitly stated I didn’t want ren...ewal. Yet, they still charged my card. I’m requesting an immediate refund. What’s more frustrating is their customer support is based in the U.S. and is paid, making it nearly impo
I attempted to get in touch with the Customer Service department of Vodafone on two separate occasions in order to cance...l the " 20 GB" additional package; however, not only were they unable to cancel it, but they also added 142 Turkish Lira to my bill as a cancellation fee. In addition to that, the
