My Turkcell Account Was Charged Without My Consent
I have noticed that my Turkcell account is being charged 340₺ every month without my consent. I do not have any Turkcell services, including a phone line or internet, and I have not made any payment requests. However, Turkcell continues to deduct funds from my account. I demand an immediate cessation of these charges and a full refund of all the funds that have been deducted from my account.
Dear Customer, We will review your request and provide you with information as soon as possible. Best regards, Turkcell
Hello Ms. Sıla, We have forwarded your request to the relevant department for evaluation. We would like to inform you that you will be notified once the review is completed and kindly ask you to wait a little longer. You can submit any information, suggestions, opinions, and solution requests regarding our products and services. Best regards, Turkcell
