On September 10, 2025, I purchased Avast Free Antivirus from the official Avast website and paid by credit card (Order No: ADP2116274476). A charge of approximately $4 was deducted from my card. However, the product never activated, and I did not receive any error message or notification.
Since I couldn’t use the product, I tried to contact Avast’s Turkish customer support, but there is no available communication channel to reach them.
Therefore, I am canceling the purchase and requesting a full refund of the charged amount to my credit card.
On September 9, 2025, Avast Premium charged $10 to my credit card without my knowledge or consent. A similar charge occurred last month as well, but I didn’t pay much attention at the time. I received no invoice, email, or prior notice regarding these transactions. I also couldn’t reach Avast custo...
Even though I have never purchased any product or service from Avast, two unauthorized charges appeared on my credit card: one on September 23, 2025, for $9, and another on September 24, 2025, for $11. Both transactions were processed through my Yapı Kredi Bank credit card, and I have receipts and t...
On September 24, 2025, my Avast Premium Security subscription was renewed without my permission and $9 was charged to my account, even though I had submitted a cancellation request before the expiration date and believed I had deleted my card details. I had previously followed the required steps on ...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
I have been using the Avast Antitrack product on my Windows device as part of the Avast Ultimate package, but my license key no longer works. Even though I enter the activation code exactly as provided on Avast’s official website, I keep receiving the error message: “This activation code is not work...
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