On September 24, 2025, my Avast Premium Security subscription was renewed without my permission and $9 was charged to my account, even though I had submitted a cancellation request before the expiration date and believed I had deleted my card details. I had previously followed the required steps on Avast’s website to cancel, but nothing worked. I am still attempting to cancel in the same way, yet the subscription is not being terminated and no refund has been issued.
I was using the subscription on both my Windows PC and Android phone. This is the first time I’ve experienced such an issue, and I want my grievance resolved. I request a full refund and the complete cancellation of my subscription.
Email: yüc****@hotmail.com**
On September 9, 2025, Avast Premium charged $10 to my credit card without my knowledge or consent. A similar charge occurred last month as well, but I didn’t pay much attention at the time. I received no invoice, email, or prior notice regarding these transactions. I also couldn’t reach Avast custo...
Even though I have never purchased any product or service from Avast, two unauthorized charges appeared on my credit card: one on September 23, 2025, for $9, and another on September 24, 2025, for $11. Both transactions were processed through my Yapı Kredi Bank credit card, and I have receipts and t...
On September 17, 2025, a charge of approximately 10 USD was withdrawn from my bank card without my consent or authorization under the transaction reference *Avast avap2116779690, related to my Avast Free Antivirus membership. Although I have canceled my subscription multiple times through the applic...
I canceled all my Avast subscriptions, removed the software from all my devices, and explicitly stated I didn’t want renewal. Yet, they still charged my card. I’m requesting an immediate refund. What’s more frustrating is their customer support is based in the U.S. and is paid, making it nearly impo...
I completely removed Avast from my devices and canceled all subscriptions, explicitly stating that I didn’t want any renewals. Despite this, they still charged my card. I am requesting an immediate refund. Trying to contact customer support has been a nightmare – the helpline is a U.S. number and in...
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