Atasun Optik is a complete regret. It's an inadequate brand. Even though I went four times for the problem with my expensive glasses, it could not be fixed in any way. Store employees are inadequate and very disrespectful. I will file a complaint wherever necessary. Even though I heard the same complaints from my friends, I can't believe I made the mistake of shopping from the company.
Based on my recent experiences, I invite anyone who is considering buying glasses from Atasun Optik to think again. Just... because the brand is a big name doesn't mean it will have the same success in customer service or product quality. I noticed scratches on the lenses and defects in the frames of t
I experienced repeated service failures at the Atasun Optik store in Antares Mall, directly affecting my rights as a con...sumer. Although I was told my prescription glasses would be ready in 5 days, the store did not check incoming shipments on time, leaving my orders waiting in the store for days wit
I purchased a pair of Ray-Ban sunglasses from Atasun Optik's Polatlı Kartal Tepe branch. Unfortunately, the metal earpie...ce frame broke, rendering the glasses unusable. To my utter disbelief, my warranty claim was denied. I am baffled by the breakage of the metal frame on a Ray-Ban product. I specif
I’ve probably bought around 10 pairs of glasses from Atasun Optik, including both prescription and sunglasses due to my ...vision needs. Recently, I replaced the lenses of my Silhouette glasses with special compressed lenses and also purchased a pair of Prada glasses. After the lens replacement, my Sil
I contacted Atasun Optik that sent the wrong product and requested a replacement, along with submitting a return request.... They told me the issue had been noted and was being processed, but instead, they issued a direct refund. Now the product I originally wanted is out of stock. I've been waiting fo
