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Asics Volt4 Shoes Develop White Spots After Wear

March 27, 2024 1:37 PM56

Buying those black Asics Volt4 sneakers was a dream come true for me. But as I wore them, I saw that white spots had begun to develop on the fabric. I wiped the stains off at first since I thought they were only transient and had anything to do with the stitching. Unfortunately, the white stains—which seemed to be caused by sweat—resurfaced with each wear, much to my disappointment.

In the hopes of finding a solution, I returned the shoes for inspection. Regrettably, Asics sent them back with an unsatisfactory explanation, saying that the stains were the result of "consumer error." Their reaction was condescending and rude, as if they thought I didn't know how to tie my shoes correctly.

March 27, 2024 3:59 PM (2 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have started our investigation regarding the issue and will contact you within the day. Asics Customer Experience Center

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