Asics Soles Split Apart in 3 Months
The tennis shoes I purchased from the Asics IstinyePark store in Izmir three months ago had a separation on the sole. I sent the shoe back to the store for inspection because of this defect, which was brought on by a lack of durability during production, as you can see from the photos. They rejected the replacement, saying that heavy water exposure was the cause of it. I cannot get results even after I said that there is a shoddy explanation for the shoes I wear exclusively when playing tennis on Izmir's clay courts and that they are undoubtedly not in contact with water. I am counting on your interest
Dear Customer, Thank you for taking the time to bring this matter to our attention. We have started our investigations regarding the issue and will contact you within the day. Asics Customer Experience Center
Hello, as a result of the review, it was sent back again with the reason "no manufacturing defect". It cannot be a user error that the sole of a shoe, which I used only for playing tennis within 3 months, is coming apart. Please correct this mistake. The last review number: 1-18052. I will send the shoes again when they reach the store.
