Asics Kayano 30 & Nimbus 25 Tearing at Heels
Last October, my spouse and I decided to get ourselves some Asics Kayano 30 and Nimbus 25 running shoes. Unfortunately, we noticed that both pairs ended up developing tears in the heel areas. Both pairs for each of us ended up tearing in the same spots, which was quite a bummer. We didn't even use these shoes in winter because they're not made for cold weather. Instead, we opted for our Asics Gore-Tex models. Hey there! I wanted to get in touch with the company to see if I could get some help with exchanges or finding other solutions to make sure customers are happy.
Dear Customer, Thank you for taking the time to bring this matter to our attention. We have started our investigation on the issue and will contact you during the day. Asics Customer Experience Center
