Asics Gel-Dedicate 7 Tennis Shoes Wear and Tear After Limited Use

Asics Gel-Dedicate 7 Tennis Shoes Wear and Tear After Limited Use
Asics Gel-Dedicate 7 Tennis Shoes Wear and Tear After Limited Use
Asics Gel-Dedicate 7 Tennis Shoes Wear and Tear After Limited Use
Asics Gel-Dedicate 7 Tennis Shoes Wear and Tear After Limited Use
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Ümit
Ümit
ASICS
June 20, 2024 12:39 PM101

On September 6, 2023, I ordered a pair of Asics Gel-Dedicate 7 Turquoise Tennis Shoes from the Asics store on Trendyol. I only wore them while playing tennis, approximately once a week, totaling around 40-45 uses. Despite being designed as tennis shoes, the left shoe initially showed wear on the collar area, as seen in the attached photo. Subsequently, both the left and right soles began wearing out from the front. Now, the left shoe's front sole has completely worn through, exposing the interior. Given that these are tennis shoes and were used solely for that purpose, such severe wear can only be attributed to a defective product.

June 20, 2024 12:54 PM (15 minutes after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have started our investigation regarding the issue and will contact you within the day. Asics Customer Experience Center

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