I purchased the Asics Gel-Nimbus 25 TR on March 27, 2023, and within a few months, the upper part of the shoe started to tear. By December 14, 2024, I sent the shoes to Asics customer service for analysis (Form No: 1-2174). However, they claimed there was no manufacturing defect.
The shoes are now heavily worn both on the upper section and inside, despite being used solely for sports. It’s disappointing that a sneaker from such a reputable brand has become unusable in just eight months.
I request Asics to reevaluate the issue and take action to replace or compensate for the product. Otherwise, I will no longer trust or support the brand. Please address this matter promptly.
I purchased a pair of Asics sports shoes on February 24, 2024, expecting quality and durability. However, in less than a year, the inner lining started tearing, despite the fact that I did not wear them daily. I sent them in under warranty, but Asics refused to acknowledge the issue, claiming it wa...
I purchased a pair of Asics Gel-Terrain sneakers on November 22, 2024, and I’m extremely disappointed with their durability. Despite using them only for casual, everyday wear—no intense sports, no rough terrain—they started to tear in multiple places within just a few months. The inner linings came...
On March 17, 2025, I purchased two pairs of shoes from Asics. One of them has already developed visible tears on the upper material. I submitted a request for inspection on June 24, 2025, but it was quickly rejected without any resolution. The shoes have only been worn once a week—extremely light us...
I bought my Asics Gel-Trabuco Terra Sps sneakers on September 6, 2023, and now there are tears in the cloth. I sent them to Asics headquarters for assessment, and they informed me that materials require a two-year examination period. When they received the results, they indicated that there were no ...
I purchased a pair of Asics GT-2160 running shoes from the official website on August 29, 2024. Initially, I was very happy with the comfort and performance. But just a few months after I started wearing them, I noticed tears forming in the upper mesh area on both shoes—right and left. Given the lig...
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