I have been using the Arçelik A49L 8752 5S television for a long time, and I am experiencing a serious display issue. The screen displays an excessively strong blue tint, which completely ruins the viewing experience. Despite adjusting the color settings, checking HDMI connections, and even resetting the TV to factory settings, the problem persists. While researching solutions online, I discovered that hundreds of users have reported the same issue with this model. This suggests that the problem is a widespread defect, possibly related to the panel's LED backlighting or a software malfunction. Therefore, instead of simply recommending a paid panel replacement, I kindly request that Arçelik provide a permanent solution for this issue. If this model has a systematic defect, I believe your brand should take responsibility and offer a recall, free repair, or software update to ensure customer satisfaction. I expect your support on this matter and look forward to your prompt response.
I purchased the Arçelik A55L 8900 5A Diamond Pro / 4K Smart 55" 139 model TV about four years ago, choosing Arçelik because it is a national brand. Unfortunately, it has not lived up to my expectations. Despite being only four years old, the TV has started malfunctioning—it turns on with sound but n...
I bought an Arçelik TV for ₺1700. The TV's panel is guaranteed for the same period as the warranty. However, just after the warranty expired, the LEDs burned out and the panel needed to be replaced. I was asked to pay ₺3000 for the repair. I am very disappointed with this, as I believe that the TV ...
I regret buying an Arçelik television. We have been dealing with a variety of challenges over the past 1-1.5 years. While viewing television, the screen dims and brightens quickly on its own. We've had two separate service teams visit and claim to have fixed the problem, but it still exists. Now the...
I bought my A50 D 790 B TV from an authorized Arçelik dealer in January 2025. Since February 2025, it has been turning itself on and off, changing channels by itself, freezing and restarting constantly in apps like YouTube, and automatically exiting and returning to TV channels. These issues have be...
Thank you for taking the time to read my complaint regarding my broken Arçelik TV; nonetheless, I am still unhappy with the way it was handled. We initially saw green and white lines on the TV screen when we turned it on. Changing channels, though, brought the image back to normal. We brought the T...
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