Arçelik TV LEDs Burn Out After Warranty Period
I bought an Arçelik TV for ₺1700. The TV's panel is guaranteed for the same period as the warranty. However, just after the warranty expired, the LEDs burned out and the panel needed to be replaced.
I was asked to pay ₺3000 for the repair. I am very disappointed with this, as I believe that the TV should have lasted longer. I am not the only one who has had this problem. There are many other people who have complained about Arçelik TVs burning out after the warranty period.
I believe that this is a design flaw with Arçelik TVs. I am calling on Arçelik to recall all of the affected TVs and to offer free repairs.
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
