I purchased the Arçelik Eternity K8525 blender set, and the plastic gear that drives the mixers broke, causing the metal mixers to stop spinning! I read the reviews, and everyone seems to have the same issue with this product. Unfortunately, Arçelik manufactures these products, keeps them on the market for a short time, and then even the spare parts become unavailable. It's a shame! I condemn such a large company, which claims to be a leading Turkish brand, for using this cheap marketing and profit-making tactic. I will continue to voice my criticism and leave negative reviews on every platform. Say no to a brand that disrespects its customers and sells low-quality products! No to Arçelik! This brand deserves to be boycotted collectively!
We use a K1270 model blender from Arçelik household appliances. The gear of the glass bowl and lid broke, so we opened a service ticket. After two days, they said they could not solve the problem because the part was unavailable. We asked what could be done, and they said they would replace the miss...
Despite numerous people sharing the same plight online, the small plastic part where the tap is attached on the front of my copper-colored K3285B tea maker, sold for around ₺13-15,000 on retail sites, cracked and broke. Following customer service's guidance, I visited the service center, took a phot...
For the past three months, I've been dealing with strange noises coming from the fridge I purchased. Fed up, I reached out to customer service for assistance. The technicians who came determined there was a gas leak due to a manufacturing defect and that the motor was malfunctioning. They assured me...
I bought the K-3283 tea maker from Arçelik on December 13, 2021, and it started having issues just 4 days later, on December 17, 2021. It has been to the service center 10 times since then, consistently leaking water from the bottom and occasionally from the top compartment as well. Despite requesti...
We purchased the Arçelik refrigerator with the code 278550 from the store 35 days ago after our previous Arçelik refrigerator broke down. Since we were without a refrigerator, we wanted it delivered as soon as possible. However, due to a lack of staff in the service team, it took an entire week to f...
Comments