I bought an Arçelik 9124N washing machine with cash about a month ago, but it hasn't been delivered yet. I've made several attempts to contact Arçelik Customer Services in order to open service requests, but unfortunately, I haven't received any response at all. We have been unsuccessful in contacting anyone, and the location of the machine remains uncertain. The link they shared displays the work order status as "waiting for the product to reach the service" for an extended period of time.
December 5, 2023, was the day I bought a Washing Machine from the Ankara Antares Arçelik store. Yet, the device has not arrived yet. After trying to reach out to both the store and Arçelik customer service several times, we still haven't gotten a solution. They assure us of a response but end up not...
On 08.09.2024, I purchased a washing machine from Arçelik in Sancaktepe/Istanbul. Since the delivery was to be made outside the city, I paid an extra shipping fee. Even though I had the option to buy the product online without paying a shipping fee, we chose to buy it from the store, thinking that w...
I bought a washing machine from Arçelik on April 8, 2024. However, it fails to spin at the promised 1200 revolutions per minute; instead, it leaves the laundry drenched in water. Moreover, its washing performance is far from satisfactory. When I reached out to Arçelik customer service for a return, ...
I bought a dryer, washing machine, and refrigerator from Arçelik, paying in advance on May 9, 2024. I requested the products to be delivered on July 29, 2024. However, 13 days have passed, and they still haven't sent the items. I keep receiving conflicting excuses. The dealer blames the authorized s...
I purchased an Arçelik dryer and reached out to their customer service to extend my warranty. However, I am still waiting for them to process my reque...
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