I deeply regret purchasing the Arçelik 9100 PM washing machine, as it has caused repeated flooding in my home. Every year, 2-3 incidents occur where my house is drenched in water due to this machine. Despite multiple service calls, the issues persist. The drum seal melts while the machine operates, requiring frequent replacements, only for it to fail again. Additionally, the machine often fails to spin properly, continuously takes in water, and then—yet again—floods my home.
The drum hose frequently detaches, causing water to pour out uncontrollably. When I contacted the service team, they unhelpfully advised me not to overload the machine. When I complied, they countered by saying not to underload it either, as if mocking my predicament. Meanwhile, I have to keep towels ready at all times and monitor the machine throughout its cycle to prevent yet another disaster.
I trusted Arçelik for all my home appliances, but this machine has been a constant source of stress. I demand an immediate replacement for this defective product. Ignoring loyal customers like me is unacceptable for a brand of this reputation.
I have been using my Arçelik 9102PM washing machine for just 1.5 years, and the inner surface of the drum is almost entirely deformed. Additionally, the safety lock and digital display are malfunctioning, often getting stuck and not turning off the power. I contacted Arçelik’s service team under war...
Unfortunately, my Arçelik 9100M washing machine stopped working only a month after I bought it. Despite numerous replacements, the problem continues to persist. When I asked for a replacement, I was informed that it's working perfectly. They simply depart, yet no resolution is found. Every single pa...
The Arçelik 9100 PMG 9 kg 1000 DD model washing machine unfortunately fails to perform even its most basic function. It cannot remove simple stains like sweat or baby food — stains that would come out with just handwashing. Because of this, we’ve called authorized service at least 6-7 times. Followi...
I purchased the Arçelik 9122PM washing machine in December, and it broke down in March, requiring four parts to be replaced, with the repair taking 2–3 weeks. Now, within a year, the machine has broken down for the second time, and I am once again waiting for service. During this process, I will hav...
I purchased an Arçelik 9100 PM 9 kg washing machine on August 20, 2023, which has been making noise and shaking since the first day, constantly extending the washing cycle. Two months after purchase, I called the authorized service, and the technician claimed there was no issue with the machine. Sin...
Comments