Arçelik 9100M Washing Machine Breaks Down Frequently

June 7, 2024 5:51 PM16

Unfortunately, my Arçelik 9100M washing machine stopped working only a month after I bought it. Despite numerous replacements, the problem continues to persist. When I asked for a replacement, I was informed that it's working perfectly. They simply depart, yet no resolution is found. Every single part is malfunctioning, and the service team appears to be completely incapable of providing assistance. We have two children, and this situation has been quite embarrassing. We have attempted to contact multiple authorities, but unfortunately, our efforts have been unsuccessful. I implore all parties involved to listen and take prompt action. I'm sorry, but the machine is currently not functioning and I am in immediate need of a replacement.

June 7, 2024 7:49 PM (1 hour after complaint)

Dear valued customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center

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