I purchased the Arçelik 9122PM washing machine in December, and it broke down in March, requiring four parts to be replaced, with the repair taking 2–3 weeks. Now, within a year, the machine has broken down for the second time, and I am once again waiting for service. During this process, I will have to send my laundry to dry cleaning for about a month. Although the machine is under warranty, the fact that a newly purchased product has malfunctioned twice in such a short time and remained unusable for long periods has caused me significant inconvenience. For this reason, I am not requesting another repair but demand that the product be considered defective and replaced. I expect my issue to be resolved urgently.
Unfortunately, my Arçelik 9100M washing machine stopped working only a month after I bought it. Despite numerous replacements, the problem continues to persist. When I asked for a replacement, I was informed that it's working perfectly. They simply depart, yet no resolution is found. Every single pa...
I deeply regret purchasing the Arçelik 9100 PM washing machine, as it has caused repeated flooding in my home. Every year, 2-3 incidents occur where my house is drenched in water due to this machine. Despite multiple service calls, the issues persist. The drum seal melts while the machine operates, ...
This is absolutely not what I expected from Arçelik, a global brand that should prioritize customer satisfaction. I purchased my Arçelik washing machine just 7-8 months ago, and it broke down on October 3rd. I scheduled a service appointment, but the first technician caused further damage, including...
I purchased the Arçelik 10140 MP washing machine just 1.5 months ago and used it no more than 50 times during that period, yet the machine broke down and stopped taking in water. I opened a service ticket on 19 November 2025, and the service technicians who came informed me that a part would need to...
I have been using my Arçelik 9102PM washing machine for just 1.5 years, and the inner surface of the drum is almost entirely deformed. Additionally, the safety lock and digital display are malfunctioning, often getting stuck and not turning off the power. I contacted Arçelik’s service team under war...
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