The item I ordered has been stuck at an Aras Kargo location for several days now, and there's been no update at all. I've tried everything, but I just can't seem to get in touch with the branch for any updates or info. This whole situation has been a real pain, and it definitely doesn't do their customer experience any favours. This kind of service is obviously a major hassle for anyone counting on getting their deliveries on time. If you're thinking about using Aras Kargo for your online shopping deliveries, I'd recommend exercising caution. It looks like delays like this occur frequently, and there doesn't seem to be any resolution coming anytime soon. I'm really hoping they make some changes to enhance their service and prevent any extra stress for their customers.
This is my second complaint about Aras Kargo. My shipment was supposed to be delivered on the 24th, but today is the 27th, and I haven’t heard anything. I complained yesterday, and they called to say they would send it as soon as possible, but of course, nothing happened—they are just stalling. My s...
I have been waiting for a delivery from Aras Kargo for more than a week, and it has been a real pain. When I call to ask, they say the delivery is late and make a request, but I never hear back from them again. When I call them again, they say that my address is not in their service area. That doesn...
My package has been stuck at Aras Kargo for two days, and I can’t reach them in any way. The location is so remote that it’s not accessible by bus, and even taxi drivers don’t know where it is. When you call their phone number, it connects you to a call center that does not assist whatsoever. I can’...
I encountered a highly concerning situation with the Aras Kargo. Even though I was home, my package didn't arrive at my address; it was allegedly dropped off at a nearby shop instead. Unfortunately, when I visited the shop, the package was missing as well. I reached out to the branch regarding the i...
I have two packages with tracking numbers 44472798213767 and 4472820428118 that have been stuck for days, unable to be delivered from Istanbul to Izmit. I have reached out to Aras Kargo multiple times, yet there has been no response or action taken to address my issue. I have yet to receive any call...
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