I had a very bad user experience with Aramex and continue to have it. I placed an order with Urban Outfitters two weeks ago, and they said they would ship the cargo via Aramex. Aramex sent me a form link where I could enter my ID information. I was certain that my identification information was correct, but it was not accepted. I attempted to contact Aramex, but the support emails returned an automated response stating that we cannot assist you from here. There is no chat option on the website, and the company cannot be contacted. I messaged them on Instagram, and they said they fixed it. They haven't done anything in two weeks, and they still say they will fix it, but my cargo isn't moving at all. I tell them I asked for a refund, and they still say they will fix it. I'm curious what the problem is; could you explain it? They don't say what the problem is, so I don't know what to do; I believe I've been duped.
I placed an order through Amazon, which was shipped from the U.S. using Aramex. Although all my account details, including my ID information, were correctly entered on Amazon, I keep receiving an “Invalid ID number” error. Aramex sent me an email requesting ID verification, which I completed and sub...
I placed an order on Amazon and completed the required identity verification on my Amazon account without any issues. However, since the shipment is being handled by Aramex, I received an additional email stating I needed to verify my ID again through their system. The email included a link to compl...
I’m facing the exact same problem described in the complaint above. I placed an order through Amazon and completed the identity verification process required on my Amazon account. However, since the shipment is being handled by Aramex, I received an email saying I need to verify my identity through ...
I ordered a product from Amazon and a few days later received an email titled “Verification Process for Your Shipment.” The email said I needed to verify my identity by entering my Turkish ID number. However, the link they provided doesn’t work at all — it’s a broken demo link that redirects to an A...
I’m experiencing issues with Aramex concerning two of my orders (tracking numbers: 2286504360 and 2286472834). Both shipments require “extra information,” yet I’ve received no calls or updates despite repeatedly contacting their support team. My other orders, which are customs-paid and within the li...
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