I must say, I'm feeling pretty disappointed with the service I received. 😔 Neither Apple nor Egemek is doing their jobs properly... My Product is definitely covered under warranty. Unfortunately, the company denied my claim and charged me a crazy amount of money instead but I'm not going to let it get me down! I provided all the necessary evidence to prove that my product was under warranty, but they completely ignored it! It's so not right when companies don't honor their commitments. the worst experience with customer service ever was! 😩 They were so rude and unhelpful, didn't offer any solutions to my problem and just left me hanging. They ignore the warranty coverage part of the product and deceive us, I am complaining and I demand attention. While no one or brand, including Egemek, has ever told us that the invoice date is important, do not care about the date in the warranty coverage part, today Apple representatives with poor attitudes... I want my victimization to be eliminated, I complain about Apple and Egemek, it is surprising that such a brand does not care about the customer. I will apply wherever necessary.
I sent my Apple iPhone 15, which is under warranty and invoiced, to warranty service through İzmir Egemek due to issues such as shutting down on its own, overheating, and battery and speaker problems. The data on the phone was extremely important for my work, but I suffered significant inconvenience...
Upon experiencing problems with my DX4K42E7N736 serial numbered Apple brand mobile phone, I delivered the device to an authorized service called EGEMEK in Izmir, and as a result of the examinations, it was determined that there was a shadowing on the screen and a battery problem due to usage. It was...
My faulty device, with serial number 359308700624186, was delivered to the Ankamall Gürgençler service center for warranty repairs. To my surprise, they claimed unauthorized intervention and demanded a whopping 57,000 TL to send a replacement device. However, my device was purchased with a legitimat...
My iPhone showed a service warning for the battery, so I scheduled a service appointment through the official Apple support page. The next day, I went to the Apple Authorized Technical Service, as directed by Apple support, to have my phone's battery replaced. My phone had never been serviced before...
I need to share my frustrating experience with Apple. I purchased an iPhone 14 Pro Max from Georgia, and it malfunctioned just two months after I bought it. I sent it to the Trabzon KVK service center. Prior to purchasing the phone, I researched and found out that the model number A2894 has a global...
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