purchased an iPhone 14 from the Teknosa store, but within just two months of buying it, I noticed a problem with the rear camera. When zooming in on any object, the camera failed to focus properly, resulting in blurry images. I took the phone to the store, and they sent it to the warranty service. However, upon receiving it back, I observed that nothing had been fixed. Considering the significant amount of money we invest in a phone in today's conditions in Turkey (48k in this case), the situation is highly unsatisfactory. It seems like they returned the phone without even checking it. I've sent it back to warranty service again, and if the issue persists without resolution, I am prepared to escalate the matter to the Consumer Rights Protection. If anyone has experienced a similar situation and can share their actions or advice, I would appreciate it.
We bought iPhone 14 Pro from America. We came to Turkey. We set up the phone etc. I didn't detect a problem at first, but now I noticed that there are big problems with the camera. Especially during 3x zoom, it gets extremely blurry, you can hear the sound of the lens trying to focus very comfortabl...
On August 22, 2023, I purchased an Apple iPhone 14 Pro Max 128 GB from Teknosa. It began acting strangely after about 27 days, turning on and off on its own and losing network connectivity. I took it to an authorized Apple service center, where the problems were documented. I gave Teknosa the report...
I purchased an iPhone 14 Pro Max 128 GB from the Teknosa store at Kırıkkale Podium Mall. Upon using the device, I immediately noticed that the Volume Down key was positioned too close to the inside and lacked the usual clicking sound. I promptly visited the store, where the issue was acknowledged, a...
We purchased a brand-new iPhone 14 Pro from Apple's Bağdat Avenue store on February 16, 2023. Everything seemed fine until about a month ago when we woke up one morning to find that our phone wouldn't charge. We initially took it to the Mall Of Istanbul Gürgençler Apple service center, where they to...
On September 19, 2025, I purchased an Apple iPhone 17 Pro Max from the Teknosa store in Antalya Özdilek. Although the device has never been dropped, hit, or exposed to any liquid, about a week after purchase, I began experiencing a camera issue where the 0.5X mode started shaking and showing a purpl...
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