Apple Pay charged me twice, how can I get a refund?

If Apple Pay charged you twice,

Review your transaction history first;

• Check:
– Apple Wallet
– Bank or card statement
– Merchant receipt
– Transaction history

• Look for:
– Duplicate charges with the same amount
– Pending versus completed transactions
– Multiple purchase confirmations
– Merchant billing errors

Gather evidence;

• Save screenshots showing:
– Both charges
– Transaction details
– Apple Wallet history
– Any merchant confirmations

• Keep:
– Payment receipts
– Bank or card statements
– Transaction reference numbers
– Support conversations

Verify the duplicate charge;

• Confirm:
– Both payments were completed successfully
– One charge is not a temporary authorization hold
– The merchant did not process the payment twice

Contact the merchant first;

• Request:
– A review of the duplicate charge
– A refund for the extra payment
– Confirmation that only one purchase was intended

• Ask for:
– A refund reference number
– Written confirmation of the investigation
– An estimated refund timeframe

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.