I have had an active Amazon Web Services (AWS) account for over a year. About a week ago, when I tried logging in, the system requested a multi-factor authentication (MFA) code. I realized that the phone number linked to the account was not mine, so I couldn’t proceed. Assuming Amazon might have set up MFA by default, I followed the steps to reset it.
I contacted AWS support and answered several verification questions. However, they eventually requested a "Notarized Identity Verification Form and Affidavit." When I consulted a notary, they informed me such a document doesn't exist and advised obtaining an official record from the government’s e-system. After submitting this official document to AWS, they rejected it, claiming they couldn’t verify my identity with it.
It’s frustrating that AWS refuses to accept my government-issued document while my account remains inaccessible. To make matters worse, my account continues to accrue charges. I demand AWS provide a simpler, smarter method to verify my identity or close the account to stop further billing. This situation must be resolved promptly.
Amazon Web Services (AWS) made two unauthorized $500 transactions on my QNB Finansbank credit card within 10 minutes, without my consent. I have no way to contact AWS customer service to resolve this issue, which is incredibly frustrating. Additionally, QNB Finansbank failed to flag these transactio...
Late last night, I received a message from my bank notifying me of a charge made by AWS EMEA. This transaction was made without my knowledge or authorization. I demand an immediate refund of the withdrawn amount. I am deeply concerned about the lack of security for my payment details. How can a cha...
Last night, we discovered that our web application hosted on AWS ECS was not functioning. Upon checking the panel, we saw that the account had been restricted. Assuming the issue was due to unpaid invoices, we immediately cleared all outstanding payments. Afterward, we performed a force update on th...
On 02.04.2025, a transaction of approximately $650 was withdrawn by a company called Amazon Web Services without my knowledge or approval. The charge was made to the card belonging to Tarık Y*** (card number ending in 3514). I have never signed up for any service under Amazon Web Services, nor did I...
I encountered an unexpected $27.83 charge while using Amazon Web Services (AWS) Simple Email Service (SES). As I was operating in sandbox mode, I believed the service was entirely free. There was no upfront notification about potential charges, which is misleading. Adding to the frustration, my requ...
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