Incorrect Product and Delayed Refund From Amazon

I ordered an "outdoor camping lantern and power bank" worth 1600₺ from Amazon.com. The package arrived correctly, but the contents were completely wrong. I returned the product to the designated address and requested a refund. However, it has been three months now, and they continue to stall without providing any response. I demand an immediate refund. This experience is definitely not up to Amazon's standards. Please rectify your mistake promptly. I am deeply disappointed with Amazon's handling of this situation. The incorrect product and the prolonged delay in processing the refund are unacceptable. As a loyal customer, I expected better service and prompt resolution. I urge Amazon to prioritize customer satisfaction and take immediate action to rectify this issue. I eagerly await a swift resolution and the refund that I am rightfully owed.