I bought a Lenovo T1 Robot Vacuum Cleaner sold directly by Amazon, and I was told it came with full warranty coverage and service support. However, when the battery completely died just 18 months later, I discovered the reality: there is no service center, no battery replacement option, and no real warranty support available—despite what was advertised.
I’ve tried reaching out to both Lenovo and Amazon multiple times, but neither offers a clear solution. Lenovo pushes me to contact Amazon, while Amazon doesn’t provide any helpful or responsive support. I’m left with an expensive device that can’t be used just because of a dead battery, and no one to help fix it.
I bought a Lenovo robot vacuum from Amazon.com, and after a while, it stopped working completely—it won’t even power on. The product is still under warranty, but for the past two months, I haven’t been able to use it at all. The most frustrating part is that I can’t reach Amazon in any way. They do...
In December 2021, I purchased a Lenovo T1 Cleaner Robot Vacuum from Amazon Turkey, trusting both the brand and the seller (Amazon itself). I was confident that the product would be backed by official warranty support. Unfortunately, before the warranty period even expired, the device developed a fau...
I ordered a Lenovo T1 robot vacuum cleaner from Amazon, expecting to receive a quality product with valid warranty support. Unfortunately, I was wrong. The product broke down within the warranty period, and when I contacted the technical service, I was shocked to learn that the importer’s warranty c...
11 months ago, I purchased a C50 model robot vacuum cleaner from Amazon. It has now gone offline and its battery started draining within 5 minutes. When I contacted Amazon, they informed me that since it was shipped from abroad, they couldn't provide warranty support, and they would accept a return....
I purchased a Philips electric vacuum cleaner from Amazon. After about 1.5 months, the vacuum suddenly stopped working. I contacted Amazon customer service, and they offered to either accept a return or provide a replacement. When I requested a replacement, they gave me a shipping exchange number. I...
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