Hello Amazon, they sent me a package that was both opened and the cable inside was broken, I called for an exchange, I wrote, they stalled, when I was going to return it, there was an earthquake in Hatay, then they said we will help you, order the product again, they said we will return the product you have, but you need to get a fault certificate from the technical service, they said I went to the technician for an hour and a half, they said they would charge a fee. When I said they asked for money, they said, don't you have a technical service, okay, you don't need to get a document, and they promised to order the same product again and return it if there was a difference, they even sent an e-mail, they gave a gift coupon, I ordered it in the same way, the box was opened and there was no gelatin on the phone screen, I returned it immediately. They are constantly stalling, I don't know what to do, I'm very tired.
I cannot receive a refund for a product or products that I do not own. I purchased a laptop from Amazon.com.tr, however owing to earthquakes in Malatya, we are currently in an emergency. Because of the earthquakes and our evacuation, the merchandise they supplied was returned as an unopened parcel w...
I got a product from Amazon Turkey that had a big tear in the middle, so I didn't want to take it and asked for an exchange. But when I told Amazon Turkey's customer service what happened, they said they could only give me a refund and couldn't help me exchange the item. But here's the catch: when I...
I am very upset with how Amazon has handled my order. I was offered a discount on a product because I live in an area that is prone to earthquakes, but my order was later canceled without any explanation. When I called customer service, they told me that if I placed the order again, I would get my m...
In recent times, Amazon.com.tr has been delivering either damaged goods or not delivering them at all. While they have been compensating for these issues, the compensation received is not equivalent to the benefit that the purchased product would have provided. Nevertheless, I accepted their goodwil...
I ordered a Lego set from Amazon Turkey, from an Amazon seller no less, and it arrived to me in an unbelievably horrible condition. The box was torn, randomly taped over, and the pieces inside were thrown into a grocery bag. What kind of carelessness, what kind of disrespect is this? On top of that,...
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