Hello, I purchased a phone on Amazon, and the seller was Amazon itself. A few days after my purchase, the price was reduced. Although my return period is still active, I believe returning the product might not be straightforward since I’ve already opened the product's packaging.
When I contacted Customer Service, they informed me that price adjustments are only available for items purchased during Amazon Festival days. They suggested that I return the product and repurchase it at the lower price. However, I’m unsure how to proceed since the product’s packaging has been opened.
I would appreciate your guidance on this matter and hope you can assist me with a resolution. Thank you in advance for your help.
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