I ordered a Tecno Spark 10, but they sent me the wrong device, which has four holes for the camera, and I can't reach anyone for help. The live support is only available in English. This is totally unjust! They shipped the product incorrectly and refused to accept returns or communicate with customers. This is a scam, and I want my money back. The live support is only available in English. What are the procedures for returning my product? Please respond to me! I'll also leave you a negative rating.
When I checked my AliExpress app, it claimed that my package was successfully delivered. However, when I contacted the courier, they told me that the package never even arrived at the post office. Naturally, I tried to dispute this, but AliExpress only responds in English, and even when I tried usi...
On May 12, 2025, I ordered a memory card from AliExpress. About 15 days later, I received the package—only to find that the seller had sent a USB flash drive instead. When I contacted AliExpress customer service, communication was nearly impossible. They were using a poor translation tool, respondin...
I placed an order on AliExpress for a two-piece outfit, clearly listed as a matching set. However, what I received was a completely unrelated single top—a plain, solid-colored item that looks nothing like what I ordered. Naturally, I want to cancel the order and get a refund, but trying to reach su...
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
On September 8, 2025, I ordered a fuel cap lock motor for my Peugeot 407 (2008 model) through AliExpress, paying around ₺1,200. When the product arrived, I discovered that it did not fit my car’s socket and could not be used. I immediately submitted a return request, but for the past four days, my r...
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