Hello, my cargo got stuck at customs due to the 5-item limitation. However, I only ordered 5 products in February, but the cargo that reached customs contained 6 items. There seems to be a problem here. I request the return of the extra product and ask AliExpress to resolve this dispute. I need guidance on how to proceed. I plan to repurchase these products from AliExpress, so returning the extra item seems like the best solution. Thank you, and I look forward to your prompt assistance. My tracking code is 2710125343538.
On January 25, 2023, I purchased an item from Aliexpress, only to discover it was held in customs due to a 5-item import limit. Here's the problem: The product hasn't been returned to the seller. It hasn't been released to me the following month. I can't even track the package anymore. This situat...
I've had a terrible experience with my AliExpress shipments—three packages in a row have been held up in customs! Order number 2710119995736 went through smoothly without any customs problems, but they are insisting otherwise. I bought various items, and I absolutely won't tolerate this unfair treat...
I purchased five items from AliExpress and received a notification that my order was being held in customs due to exceeding the limit for personal imports. Upon attempting to initiate a return for the items, I discovered that my orders had mysteriously vanished. I'm sorry, but this is not acceptabl...
My order supposed to arrive on 25th june became so late that items supposed to arrive at the end of august came earlier than this item which I paid 1750 Tl. Since this order became so late and will create conflict due to the 5 items in a month i warned the seller so many time and demanded return and...
On January 8th, 2024, I placed an order for 7 products on AliExpress. AliExpress warned me that I could only order 5 products at a time, yet I was still able to place the order and pay for all 7 goods, including taxes and delivery. When the box arrived, customs took two of the products because I ha...
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