I made the customs payment during the payment process for the order I placed on the Aliexpres website (order number: 3027618456486214), but when the cargo arrived in Turkey, I was met with the response that it was seized by customs. I reported the situation to Aliexpres and was told that you would carry out the customs procedures yourself. I did not receive any documents. How should I proceed and why did you charge me a customs fee? I asked for time and they ended the transaction without even responding and said that the non-refundable order was completed.... Aliexpres does not do anything for the solution, but it also does its best to make people suffer. It is over for me because Aliexpres is not the same as it used to be...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
Despite paying the required taxes, I ordered a child smartwatch with the ID: 8168301962792314, but it was seized at customs. To my chagrin, AliExpress...
the products I purchased from AliExpress, none of which were delivered despite being charged approximately 3500 TL, including customs tax. Upon arriving in Turkey, I had to talk to an individual claiming to be an AliExpress customs broker. They demanded $650, inclusive of all fees, to release the pr...
I ordered something from Aliexpress, and it got stuck in customs. If it was going to be seized, why did I pay taxes when I ordered it? My package with order number 2752687056891 has been officially confiscated, and no one is returning my calls. Why can't we buy things easily in our country and why d...
They won't give me my money back for AliExpress Order No. 8175924470122878. It's clear that the item should be sent back since it's stuck at customs. They keep asking for more proof, which takes time. Are they just con artists? Is there no one to protect Turkey? The item is on its way to them, but w...
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